Supporting your entire supply chain infrastructure and maintaining the hardware/software systems is a complex task that we at dotSolved can undertake. Using our expert engineering and support staff, we can provide Level 1 to Level 3 tiered support for your users – internal or external. This will free your in-house IT staff to focus on core business priorities and also optimize support & maintenance expenses.
Typical Supply chain Support & Maintenance Services include:
- Level 1, 2 and 3 support
- Partial or Complete infrastructure maintenance of your data center
- Migrating or Upgrading legacy hardware and software
- Deploying and configuring new software in cloud environments
- Maintaining inventory and tracking of application licenses, versions and warranties