SuiteWorld 2025: NetSuite Puts AI at the Core of Business Transformation

Pleasanton, CA, Oct 29, 2025

At SuiteWorld 2025, Oracle NetSuite unveiled a bold vision for the future of enterprise operations where AI becomes the foundation of how businesses operate, innovate, and grow. The event, held in Las Vegas, gathered over 8,000 customers, partners, and developers to witness the launch of NetSuite Next, the AI-first ERP designed for the era of intelligent, autonomous enterprises.

From conversational AI and explainable insights to agentic workflows and composable AI frameworks, NetSuite is reimagining ERP as an adaptable, transparent, and data-driven platform for real-world results.

 

Introducing NetSuite Next: The AI-First ERP

The centerpiece of SuiteWorld 2025 was NetSuite Next, a next-generation, AI-embedded ERP that infuses intelligent, explainable, and collaborative automation into every layer of business operations.

At the heart of this innovation is Ask Oracle, a conversational AI assistant that enables users to query, analyze, and act on their data using natural language. Whether uncovering financial trends, reconciling vendor data, or generating forecasts, Ask Oracle delivers context-aware insights backed by explainable reasoning.

 

Key Capabilities

• Ask Oracle – Conversational AI assistant for natural language insights and decision support.
• Autonomous Close – Continuous transaction monitoring and one-click confidence close.
• Agentic Workflows – Role-aware AI agents that automate reconciliations, approvals, and vendor interactions.
• Narrative Insights – Real-time, plain-language summaries explaining KPIs and performance trends.
• Planning Canvas – A collaborative workspace for scenario modeling using live transactional data.
• Document Understanding APIs – AI that extracts and interprets data from contracts, invoices, and policies for compliance and reporting.

All of this runs on Oracle Cloud Infrastructure (OCI), ensuring scalability, governance, and enterprise-grade security while allowing businesses to upgrade seamlessly without losing customizations.

 

Empowering Developers: SuiteCloud for Composable AI

NetSuite has also reimagined its developer experience with major upgrades to the SuiteCloud Platform, introducing open, composable AI capabilities.

 

Developer-Focused Innovations

• AI Connector Service – Secure integration with third-party AI models via the Model Context Protocol (MCP).
• SuiteAgent Framework – Build and deploy low-code, governed AI agents to automate business workflows.
• AI Studio & Flow Assistant – Tools for admins and developers to design intelligent workflows safely.
• AI Toolkits – APIs for document analysis, reasoning, and narrative generation.
• AI Studios & Assistants – Personalize AI behavior, manage prompts, and accelerate development.

This governance-first framework ensures that innovation happens safely preserving data integrity while enabling limitless extensibility.

 

Expanding the Ecosystem: Marketplace, Payments, and Analytics

NetSuite is extending its AI capabilities across its ecosystem with strategic updates:

• SuiteApp.AI Marketplace – A curated hub of AI-verified partner solutions, with transparency badges like AI and AI Elite.
• Partnership with BILL – Intelligent payment automation directly within NetSuite, simplifying reconciliation and payment workflows.
• Subscription Metrics – AI-driven analytics for subscription-based businesses, offering real-time visibility into MRR, ARR, retention, and CAC payback.

Together, these initiatives create an AI execution fabric that connects finance, operations, and customer engagement seamlessly.

 

AI and the Future of eCommerce: Agentic Commerce Protocol

A standout announcement was the Agentic Commerce Protocol (ACP), a groundbreaking integration of ChatGPT and generative AI into NetSuite’s eCommerce ecosystem.

Customers can now discover products conversationally, while sellers use Ask Oracle to sync inventory, pricing, and fulfillment data with AI-driven accuracy. Orders and revenue are managed end-to-end within NetSuite, turning AI interactions into complete commerce workflows.

This marks a new era of conversational commerce, where NetSuite bridges ERP intelligence with generative engagement.

 

 

The Redwood UI: A Modern User Experience

The Redwood UI introduces a sleek, intuitive, and faster interface, designed for the modern SaaS user. Navigation is smoother, visuals are cleaner, and the introduction of Dark Mode adds comfort and accessibility showing Oracle’s commitment to user-centric design.

 

What This Means for CFOs and NetSuite Leaders

The message for business leaders was clear: AI is not something you add to your ERP, it’s what your ERP becomes.

Here’s where leaders should focus next:

• Finance: Map your close checklist to agent-monitored tasks.
• Revenue Operations: Use commitment and health scoring to preserve recurring revenue.
• Professional Services: Track staffing recommendations and margin impact.
• Supply Chain: Pilot consignment and vendor-managed inventory.
• Admins: Review permissions, roles, and metadata naming standards for AI readiness.
• Data Stewards: Define ownership, validation routines, and data quality policies.

 

Why It Matters: Explainable and Trustworthy AI

In a market flooded with AI hype, NetSuite’s approach stands out for its transparency, explainability, and governance-first philosophy.

By embedding role-based controls, context-aware insights, and human-in-the-loop workflows, NetSuite ensures AI acts as a trusted co-pilot not an unchecked automation layer.

“NetSuite Next puts AI to work for businesses by making it a natural extension of how they already operate. Every insight and action is rooted in data and governed by the roles, permissions, and policies our customers depend on.”
— Evan Goldberg, Founder and EVP, Oracle NetSuite

 

dotSolved: Your Partner in AI-Driven ERP Transformation

At dotSolved, we share NetSuite’s vision for an AI-first future where intelligent automation, predictive insights, and data transparency redefine business performance.

As a NetSuite Certified Alliance Partner, we help organizations implement, customize, and optimize NetSuite solutions—now enhanced by the transformative capabilities of NetSuite Next.

Whether you aim to integrate conversational analytics, automate complex workflows, or unlock predictive intelligence, dotSolved’s experts can help you leverage these advancements for smarter, faster, and scalable growth.

 

The Future is AI-Driven and It’s Here

SuiteWorld 2025 marks a defining moment for the ERP landscape. With NetSuite Next, Oracle has made it clear: AI isn’t an add-on, it’s the new core of ERP.

At dotSolved, we’re ready to help you embrace this evolution. Let’s put AI to work for your business and accelerate your journey to intelligent transformation.