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dotSolved’s Approach to Salesforce Transformation

Assessment & Strategy

Conduct a deep-dive analysis to uncover inefficiencies, design a future-ready Salesforce architecture, and develop a strategic roadmap aligned with your business goals and industry best practices.

Intelligent Implementation

Deliver seamless Salesforce deployments across Sales, Service, Marketing, and Experience Cloud — backed by custom development (Apex, LWC), robust ERP and AI integrations, and expertise in data migration, security, and governance.

AI-Powered Automation

Leverage Einstein AI for AI-driven insights and automation enabling next-best actions, predictive analytics, intelligent self-service, and workflows that reduce manual effort.

Scalability & Optimization

Optimize performance for scale, foster continuous innovation with DevOps and Agile, and boost adoption through AI-powered enablement.

Ongoing Support & Innovation

Ensure seamless operations with proactive support and managed services, while driving innovation through GenAI, IoT, Blockchain, RPA, and custom accelerators for faster time-to-value.

Salesforce Product Specializations

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Sales Cloud

Sales automation, forecasting, pipeline insights

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Service Cloud

Omnichannel support, case automation, chatbots

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Marketing Cloud

Campaign automation, segmentation, personalization

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Data Cloud

Unified customer data platform for real-time activation

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Revenue Cloud

Quote-to-Cash automation and AI revenue intelligence

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Experience Cloud

Branded portals and self-service solutions

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Commerce Cloud

Multi-channel commerce with AI personalization

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CPQ & Billing

Simplified pricing, quoting, and subscription management

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Einstein AI & Analytics

Embedded intelligence across the Salesforce ecosystem

Industry focused expertise

Administration & Configuration

Streamline user roles, workflows, and customizations with proactive system administration

Real-Time Monitoring & Security Governance

Enable proactive monitoring, risk alerts, audit trials, data backup management, and governance frameworks

Performance Tuning & System Health Optimization

Maximize performance with regular audits, issue resolution, and uptime optimization

Release Management & DevOps Support

Ensure smooth rollouts with agile DevOps, sandbox testing, and seamless release handling

AI-Powered Enhancements with Salesforce Agentforce

Automate tasks and personalize experiences using Einstein AI and GPT-powered digital agents

Custom Enhancements & Integration Support

Build and maintain custom apps, automations, and integrations across your Salesforce ecosystem

Dashboards & Data Intelligence

Empower decisions with real-time dashboards, AI insights, and predictive analytics

Dedicated Support Team with SLA Commitments

Get 24×7 expert support with SLAs, escalation paths, and weekly reviews

Why Choose dotSolved as your Salesforce
and Agentforce Partner?

Certified Salesforce Experts

Proficient in delivering tailored solutions across Sales, Service, Marketing, Experience, and Revenue Clouds to meet unique business needs.

Agentic AI-First

We work closely with our customers to identify opportunities and develop advanced AI agents that automate tasks, boost efficiency, and enhance customer experience

Industry-Focused Solutions

Demonstrated success in Salesforce implementations for manufacturing, healthcare, technology, and retail, delivering rapid time-to-value and sustainable outcomes.

End-to-End Services

Your trusted partner for all things Salesforce and Agentforce from implementation and integration to migration, support, and change enablement.

Outcome-Driven Approach

Committed to driving adoption, aligning with business processes, and delivering tangible, measurable results that impact the bottom line.

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