• Improves order management by automatically transitioning orders to shipping/logistics and account receivables.
• Supports multi-step picking, packing and shipping.
• Provides real-time visibility into entire order management process with relevant information such as orders, trends and order conversion rates.
• Converts quotes into approved sales orders and routes them to the finance team for invoicing and revenue recognition.
• Provides mobile access to key information such as sales orders, customer dashboards and calendars.

• Supports extended, yet fully integrated, supply chain environments by ensuring data flows seamlessly across networks.
• Advances distribution resource planning by automatically suggesting, and where appropriate, generating purchase orders, work orders and transfer orders across multiple locations.

• Streamlines production environments by automatically creating work orders from sales orders in make-to-order environments.
• Features lot and serial traceability and enables both to be registered through purchasing receipts, inventory, shop floor control and sales order fulfillment functions.
• Simplifies multi-level work order processing by enabling a single work order to control a multi-level assembly.
• Supports full production routing capabilities including operational steps, work centers, labor, overhead and materials.
• Provides critical information for inventory tracking by maintaining a complete history of each product kit throughout its lifecycle.
• Enables maintenance and control of the complete asset lifecycle across depreciating or non-depreciating assets, from creation to depreciation, revaluation and disposal.
• Simplifies period-end closes with automated allocations, currency management tools and period locking.

• Enables implementation of both B2B and B2C portals that streamline order placement and improve customer satisfaction.
• Streamlines order management by transferring orders automatically to back-office fulfillment processes

• Accelerates real-time quote management by incorporating pricing, sales tax and discounting rules automatically into sales quotes.
• Allows for the creation, execution and measurement of email campaigns that convert leads to customers.
• Enables intuitive management of opportunities across status, potential revenue, key contact's notes and related documents
• Integrates demand planning forecasts and required inventory levels based on historical data, sales forecasts, average trends and seasonal fluctuations.
• Monitors stock levels and automatically creates restocking alerts and reordering forms to ensure planned inventory levels are maintained.
• Provides real-time, detailed visibility into key spend, inventory and supply chain management metrics.

• Automates case management by assigning support tickets to unique customer email addresses, including provisions for escalating issues based on customizable parameters.
• Accelerates return material authorizations by enabling products to be returned to one of many locations, where available.
• Improves warranty management with lookup code that automatically trigger return and repair processes.
• Provides a rich library of online training aids that includes training videos, webinars and weekly bulletins.

• Features customizable dashboards displaying key information such as accounts receivable, orders and accounts payable.
• Provides multiple reports including income statements, balance sheets, consolidated reports, variance reports and side-by-side comparisons.
• Supports unlimited numbers of general ledger accounts, sub-accounts and segments.
• Streamlines invoice creation by automatically calculating sales taxes, finance charges and discount terms.
• Automatically creates dynamic price lists that reflect purchase volumes.
• Supports creation of coupons or discounts on specific items, enables exempting other items from discounts, and automatically delivers up-sell recommendations.
• Provides search engine analysis, website analytics and reporting, online marketing analytics and more.
• Accepts real-time payments from different credit cards and international currencies and supports Google Checkout or PayPal checkout options.