Overview
An American wine and spirits distributor struggled with complex pricing, manual invoicing, and limited visibility, creating operational inefficiencies. As the demand grew, they needed an integrated ERP system to streamline pricing, automate invoicing and enhance operational efficiency. By partnering with dotSolved, they seamlessly implemented NetSuite to overcome these challenges and drive continuous growth.
Challenges
- Complex pricing model & discrete systems: Multiple disconnected systems made it difficult to maintain centralized visibility and control over pricing structures.
- Lack of centralized visibility: Disparate data across various functions hindered seamless coordination and reporting.
- Manual sales invoice processing: Lack of automation in invoicing processing led to delays, errors, and inefficiencies in order management.
- Manual approvals: Manual sales approvals led to delays in order processing and fulfillment.
Solution
To optimize operations, we implemented NetSuite SuiteSuccess Wholesale & Distribution solution, seamlessly integrating essential modules.
- Order-to-Cash – Automated order processing, fulfillment, and invoicing for faster revenue recognition and improved customer experience.
- Procure-to-Pay – Streamlined procurement and vendor management for cost savings and efficient supply chain operations.
- Financial Management & Compliance – Real-time financial reporting and regulatory compliance for improved transparency and decision-making.
- 3PL integration – Seamless coordination with third-party logistics partners for improved supply chain visibility.
- Fintech integration – Enabled automated financial transactions and reconciliations.
- Custom pricing model – Designed and built a flexible pricing structure to accommodate diverse business needs.
- Vendor chargeback process – Automated chargeback management for enhanced financial accountability.
- Sales approval & invoice automation – Eliminated manual bottlenecks, enabling faster processing and improved cash flow management.
Results
The move to NetSuite led by dotSolved resulted in substantial improvements and savings.
- Cloud-based centralized visibility – The unified platform enabled real-time tracking of orders, inventory, and financials.
- Automated vendor chargeback management – This meant improved financial reconciliation and vendor relationships.
- Sales approval process automation – Reduced approval cycle time by 80%, accelerating order fulfillment.
- Automated invoice processing – Eliminated manual errors by 90% and improved revenue cycle efficiency.
The new system ensured operational efficiency, cost savings, and scalability, positioning the company for continued success in the competitive wine and spirits’ market.
As a NetSuite Certified Alliance Partner, and a leader in the wine and spirits vertical in the Americas, dotSolved brings decades of industry expertise, technical proficiency, and process-driven strategies to deliver solutions tailored to your unique business needs.
Whether you’re migrating to NetSuite, managing an upgrade, or seeking expert guidance for implementation and ongoing support, we help you harness NetSuite’s full potential for automation, efficiency, and growth.
Partner with us to optimize efficiency, drive real-time insights, and achieve sustainable growth.
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