About our client
This leading American distillery and spirits company is known for growing their own ingredients and delivering premium beverages through a multifaceted sales model, including direct-to-retail (DTR) and consignment partnerships. However, they were faced with legacy systems and manual processes that created bottlenecks in inventory tracking, financial reporting, and customer management. dotSolved helped with seamless NetSuite ERP implementation resulting in eliminating inefficiencies, enhancing financial control, and unlocking scalable growth.
Challenges
- Disconnected Inventory Management: Lack of real-time visibility across warehouses and third-party logistics (3PL) providers led to stock inaccuracies and fulfillment delays.
- Manual Financial Processes: Siloed systems for accounts payable (AP) and receivable (AR) resulted in reconciliation bottlenecks and delayed month-end closes.
- Inconsistent Master Data: Decentralized product and customer information caused order errors and hindered reporting accuracy.
- Complex Sales Workflows: Managing consigned inventory alongside owned stock required cumbersome manual tracking and approval processes.
Solution
We implemented NetSuite ERP customized to their unique needs:
- Unified Inventory Tracking: Integrated 3PL data feeds for real-time stock updates, eliminating manual spreadsheets.
- Automated Financial Workflows: Streamlined procure-to-pay (P2P) and order-to-cash (O2C) processes with automated invoicing and revenue recognition.
- Centralized Data Hub: Established a single source of truth for products, customers, and transactions to ensure consistency.
- Tailored Consignment Management: Configured NetSuite to track consigned goods without ownership transfers, simplifying compliance and reporting.
Results
- End-to-End Visibility: Real-time insights into inventory, orders, and financials across all channels.
- Automated 3PL data integration: Reduced manual entry by 80%, while standardized workflows cut invoice processing time by 50%.
- Scalable Foundation: The system adapts seamlessly to future growth, including warehouse expansions and new sales models.
- Cost Savings: Reduced operational overhead and errors, freeing resources for strategic initiatives.
